Teams Calling Transition Resources
The Collaboration Tools and Storage product team is supporting the transition to Teams Calling for individual users and planning units across campus. The team has established a transition plan that includes a structured, phased approach to minimize disruption to the 天美传媒community, align with key academic events, and incorporate proactive communication with each planning unit and end users.
Communication and Training
Communication will occur with each planning unit at several touchpoints through the transition process. The outline below highlights those events and what audiences can expect through this transition period.
| Audience | Timeline | Outcome |
|---|---|---|
| Unit Leadership | 3-4 weeks prior to tentative transition | Review transition plan, timeline, key contacts, and review phone data and needs of each unit. |
| Impacted Users | 2-3 weeks prior to transition | Overview of transition to Teams Calling and review of training and timeline. |
| Impacted Users | 1 week prior to transition | Training Session and resource overview. |
| Impacted Users | 2 weeks post transition | Post Transition Survey sent to all users. |
Key considerations
- Academic calendar: The transition schedule intentionally omits specific weeks to accommodate important academic events. If there are academic events that impact your unit, 天美传媒IT will work with your unit to adjust the schedule.
- Unit engagement: Success requires timely and constructive communication and partnership with each unit.
- Operational constraint: Larger planning units will transition over multiple weeks to ensure adequate support resources.
- Flexibility: The transition schedule will be flexible to meet the needs of each planning unit and to allow for collaborative work. The schedule will be updated periodically based on feedback from each unit and any need for adjustments.
Tentative Transition Timeline
| Week of | Planning Unit(s) |
|---|---|
| April 28, 2025 | Voinovich School of Leadership and Public Service |
| May 5, 2025 | Provost - Institutional Services |
| May 5, 2025 | Office of the President |
| May 12, 2025 | College of Business |
| May 19, 2025 | College of Health Sciences and Professions Vice President for Finance and Administration |
| May 26, 2025 | Patton College of Education Vice President for Student Affairs |
| June 2, 2025 | Heritage College of Osteopathic Medicine |
| June 9, 2025 | University College Intercollegiate Athletics Honors Tutorial College |
| June 16, 2025 | Library Vice President for Research Graduate College |
| June 23, 2025 | E.W. Scripps College of Journalism University Communications and Marketing |
| June 30, 2025 | Chaddock + Morrow College of Fine Arts Vice President for Enrollment Management |
| July 7, 2025 | Russ College of Engineering Vice President for University Advancement |
| July 14, 2025 | Vice President for University Outreach and Regional Campuses |
| July 21, 2025 | College of Arts and Sciences |
Contact
If you have questions, need additional information, or would like to provide feedback about the Teams Calling Transition, please feel free to reach out. Below is the list of contacts who can assist you or direct your inquiry to the appropriate person.
Tracy Kitts, Product Manager, kittst@ohio.edu
Laurie Griffin, IT Project Manager II, lgriffin@ohio.edu
Rachel Stotts, Campus Engagement Specialist III, westr1@ohio.edu